Frequently Asked Questions

Product information

What makes Toosiee different from regular baby tops?

Our Top is designed to stay put! with the hidden inner onsie you baby top cannot ride up or bunch up.

What material is it made from?

100% cotton

Is Toosiee safe for newborns?

Yes, unless your baby cannot wear cotton tops. 

Where are Toosiee garments made?

Made in China

Does it come in other colours?

yes, we have them in Pink, brown and Blue

Product Care

How do I wash Toosiee?

Machine wash , garment may shrink slightly 

Can I tumble-dry it?

yes, garment may shrink slightly so its recommened to hang dry

Does the colour fade over time?

Colour may fade.

Should I iron it?

Yes iron is fine.

Will it shrink?

Toosiee may slightly shrink

Shipping

How long does shipping take?

Australian wide shipping 

 - express 1-3 days

- standard 2-6 days

 

Do you ship internationally?

Comming soon.

How do I track my order?

You will emailed a tracking number once your toosiee has been shipped

What happens if my order is delayed?

You toosiee will be dispatched within 48 hours of order, once it has been shipped toosiee cannot be held accountable for australia post delays.

Can I change my shipping address after ordering?

No, as your package is handed off to Australia post , it cannot be changed.

Returns

What’s your return policy?

We do offer returns, If your Toosiee is the wrong colour or size, just email us and we will get.the process started of getting your correct Toosiee to you ASAP!

How do I start a return?

Just send us an email, its that easy! . We want every parent to have an easy return or exchange , because life is already stressful.

Do you offer exchanges?

Yes, If you get your Toosiee and its not the correct size then yes of course we can swap it for a different size. Toosiee can be tried on, but not warn or dirty.

Who covers return shipping?

If the return is because of it being faulty or the wrong Toosiee the mistake made by Toosiee, the the return shipping cost is on us! 

 

If the return is because of change of mind, then shipping cost is to be covered by the customer .

When will I receive my refund?

Once we have recived your toosiee back and check it, then you refund will be processed ASAP!

Still have questions?

We’re always happy to help. Whether you’re curious about sizing, care,
or your order, our mum-friendly support team is just a message away.

Reach out to us

Sign up to receive your 10% Off as well as updates and heartwarming moments 

Thanks for subscribing

Quick Links

Home

Shop

About Us

Policies

Privacy Policy

Terms of Service

Shipping & Refund Policy

Need Help?

Contact Us

FAQs

Copyright © 2025 Toosiee. All rights reserved.